Shipping Policy

Shipping Policy

At Fusion Fuelz, we are committed to delivering your orders quickly, safely, and efficiently. Please read our Shipping Policy to understand how we process and deliver your orders.

Order Processing

  • Orders are processed within 1–2 business days after successful payment confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During festive seasons or promotional sales, processing times may be slightly longer.

Shipping Coverage

We currently ship across India through trusted courier partners to ensure safe and timely delivery.

Estimated Delivery Time

Estimated delivery timelines are:

  • Metro Cities: 2–5 Business Days
  • Other Cities & Towns: 3–7 Business Days
  • Remote Locations: 5–10 Business Days

Delivery times are estimates and may vary depending on courier availability, weather conditions, or other unforeseen circumstances.

Shipping Charges

  • Free Shipping on eligible orders as displayed on our website during checkout.
  • Shipping charges (if applicable) will be calculated and shown before payment.

Order Tracking

Once your order is shipped, you will receive:

  • Shipping Confirmation Email
  • SMS/WhatsApp Notification (where applicable)
  • Tracking Number
  • Courier Partner Details

You can use the tracking number to monitor your shipment.

Delivery Attempts

Our courier partners will attempt delivery according to their standard delivery process.

If delivery is unsuccessful due to:

  • Incorrect Address
  • Incorrect Contact Number
  • Customer Unavailability

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Changes

Please ensure that your shipping address is correct before placing your order.

Once an order has been shipped, we may not be able to modify the delivery address.

Damaged or Missing Packages

If your package:

  • Arrives damaged,
  • Appears tampered with,
  • Contains missing items,

please contact our customer support within 48 hours of delivery with your order number and photographs of the package.

Delayed Deliveries

While we strive to deliver every order on time, delays may occur due to:

  • Natural Calamities
  • Government Restrictions
  • Public Holidays
  • Courier Network Delays
  • Unforeseen Operational Issues

Fusion Fuelz is not responsible for delays caused by third-party courier services, but we will assist you in tracking and resolving delivery issues.

International Shipping

Currently, Fusion Fuelz ships only within India.

International shipping may be introduced in the future.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Fusion Fuelz

📧 Email: support@fusionfuelz.com

📞 Phone: +91 XXXXX XXXXX

📍 Address: Salem, Tamil Nadu, India